Service – TengShuo

Услуга

Service Scope

From the first inquiry to after-sales support, we offer one-stop service: professional consultation, fast quotation within 24 hours, production updates, optimized shipping arrangements, installation guidance and responsive after-sales support. On-site installation teams are available for large projects.

Custom Procurement Process

Custom molds, personalized finishing and strict design privacy for exclusive packaging demands.

  • Inquiry & Consultation

    Once customers submit their requirements covering dimensions, intended use, order quantity and delivery destination, our sales engineers will provide professional customized solution

  • Quotation & Drawing

    We will provide the official quotation and solution drawings within 24 hours, and confirm detailed requirements including materials, colors, configurations and packaging with you.

  • Production & QC

    Production takes 15-20 working days after order confirmation. We will provide production progress photos throughout the process, and conduct full quality inspection before delivery.

  • Shipping & Installation

    We provide professional container loading solutions and ocean shipping arrangements. Installation drawings are enclosed with each shipment, and on-site or video installation guidance is available upon request.

  • After-Sales

    We provide prompt response throughout the warranty period, along with spare parts supply and professional technical support.

Customization Details

We customize dimensions, layouts, wall and floor materials, colors, doors and windows, bathrooms, kitchens, electrical systems and brand logos to match your project requirements and local standards.

Size

Length, width & height adjustable per project

Layout

Room partitions, door & window positions, staircases, terraces, etc.

Materials

Wall materials (rock wool / PU, etc.), flooring (MgO board / wood flooring / tiles), door & window materials

Colors

Exterior & interior colors; spray paint or laminated finish

Configuration

Bathroom units, kitchen modules, air conditioners, electrical systems, furniture, etc.

Branding

Logo printing, packaging & manual customization

Oem/Odm Advantages

Advantage
Factory-direct supply, no middlemen, controllable pricing and lead time;
Advantage
In-house design team, supporting drawing modification and solution development;
Advantage
Customizable brand logo, packaging, manual and hang tags, with private mold development support.
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